Chatham Maritime Trust
Chatham Maritime Trust
Complaints Procedure
The Trust
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Complaints Procedure
Chatham Maritime Trust is a charity responsible for the long-term management and maintenance of the 350 acre Chatham Maritime Estate.
The Trust’s charitable objects specify the management of the Estate, its infrastructure, and its environment, and the support of the community on the Estate and the wider Medway Towns.
It follows from this that the Trust and its staff will always seek to do the best they can to provide a high quality service in terms of estate management and in dealing with members of the community, be they individuals or corporate.
There may be occasions when we do not achieve this standard. When this happens, we would like to know in order to try to rectify the situation, and in order to help us improve for the future.
This document explains our Complaints Procedure
Chatham Maritime Trust